Prepaid Virtual MasterCard
- Purchase total must be within the available balance on the card, or purchase must be made with a merchant that allows multiple forms of payment
- Not all websites support paying with multiple forms of payment, therefore if the balance due is greater than the balance on the prepaid, most websites will return a misleading error message such as "insufficient funds" or "declined"
- Balance cannot be transferred to a PayPal, eBay, or any other type of account
- Can be used for online purchases only
- Cannot be applied to recurring payments or purchases
- Cannot be applied to loan or mortgage payments
- Cannot be reloaded
In some instances, panelists are testing the merits of a product idea rather than an actual product that is already in existence. Your feedback helps the manufacturer determine what appeals most to consumers in a product
If you are ever unable to view the product concept in one of our surveys, whether it's presented in a picture or video format, please contact us for troubleshooting assistance. Surveys submitted by those who were unable to view the product concept are not included in the study data.
- Violation of the Confidentiality and/or Membership Agreement
- Multiple person or household registrations on the panel
- Panel composition maintenance (to mirror changes in general population and provide clients with the broadest possible spectrum of consumer opinions)
However, we periodically refresh the composition of our panel to stay current with changes in the general population and provide clients with the broadest possible spectrum of consumer opinions. Memberships may be discontinued during panel composition maintenance.
Please go here, then click the forgot password link at the bottom of the form.
You will be prompted for your User ID and your date of birth. If you have previously setup your secret question and answer, you will be prompted to provide your secret question answer and then directed to set up a new password.
Please make sure you follow the password policy as stated. Finally, you have to confirm you password reset via the confirmation email (sent to your account on file with Pinecone). For your security, your new password will not work until you confirm the request via the emailed link.
Please contact us.
To provide you with your user ID, please provide responses to the following questions:
PayPal Points Cash-Outs
- Your recipient did not sign up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to his account (he can add up to eight addresses) and confirm the new email address. The money will then immediately appear in his balance.
- The recipient may not have confirmed his email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming his email address.
- The recipient must manually accept or deny this payment.