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This is your chance to read Karen's answers to your questions.
Please send in questions for the next issue.  (scott@pineconeresearch.co.uk)

Can I update my household information online?

Updating your household information online is quick and easy to do. Simply go to the Pinecone Research website and enter your login information. From there, you can access your personal profile and make any necessary changes. Unfortunately, this option is not available to those with WebTv at this time. If you are a WebTv user, please feel free to contact us by e-mail, and we'll be happy to make the change for you.
 

How often can I participate in a study?

You can expect to be called upon to answer a survey once or twice a month, sometimes less. Our client volume drives the need for participants.
 

What do I do if the survey won’t allow me to advance to the next question?

This problem generally stems from a missing answer. Check to make sure that you have entered a response for every variety or statement appearing on screen. If the problem continues contact us by e-mail so we can troubleshoot the problem.